Continuous improvement and feedback

 
We aim to continually improve how we carry out our activities. This applies to our client services,
our work with staff and our work in the community. To help us improve, we invite you to
contact us with your feedback.
 
As part of our improvement processes, we have worked towards obtaining quality assurance
against the following standards:
 
  • AS / NZS ISO 9001: 2000 quality system (March 2005)
  • National Community Housing Standards (August 2006)
  • Queensland Government Disability Service Standards (November 2006)
  • Home and Community Care National Service Standards (February 2005)
  • Community Legal Centre Service Standards (October 2004)
  • Family and Relationship Service Programme Approval Requirements (April 2007)

Annual Report 2005-2006

Strategic Plan 2006-2008

Membership

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