Housing support

Announcements are pending concerning rent, mortgage payments and supporting for people experiencing homelessness.

Financial support

The Australian Government is providing financial assistance to Australians. This assistance includes:

Services Australia has information and services to help you if you’re affected by coronavirus (COVID-19) or looking for more details.

Select the link that’s relevant to you.

Superannuation access

The Australian Taxation Office is:

Jobs support

The Worker Transition Scheme and rapid response provides information and support services if you are without work as a result of business closures or redundancy programs.

Energy support

If you’re unable to pay your bill on time, contact your retailer to discuss options on how they can help. Their hardship policy outlines the options available. You may be able to delay payments or pay your bill off in smaller amounts.

Every Queensland household will receive a $200 rebate (including a $50 Asset Ownership Dividend) to offset the cost of electricity and water bills. You do not need to apply for this rebate – it will appear on an upcoming electricity bill.

This guide explains how to reduce bills by changing your energy use and by choosing the most suitable contract. It includes ways to manage payments and what to do if you’re having difficulties or are faced with disconnection.

Getting groceries

Woolies is prioritising home deliveries for their most vulnerable customers, including:

  • seniors
  • people with a disability
  • those in mandatory isolation.

You can apply to receive Woolworths Priority Assistance by completing the form here.

Coles is looking to deliver food and grocery essentials to elderly and vulnerable members of the community, including retirement and nursing homes as soon as possible.

This is another option for the most vulnerable Logan residents. You must be a resident of Logan City to access this service.

Getting pharmaceuticals

Many pharmacies are delivering pharmaceuticals to people who are most vulnerable to COVID-19 – and Australia Post is offering pharmacies free deliveries to certain people. Contact your local pharmacy for details.

This is another option for the most vulnerable Logan residents. You must be a resident of Logan City to access this service.

Domestic and family violence support

Reach out to these organisations for advice and support during this time:

Please keep an eye out for family and friends, and offer your support.

Mental health support

Contact Lifeline on 13 11 44 for support.

This organisation can also support your mental health and wellbeing.

Online advice

The Queensland Government has some great mental wellbeing tips that help us prioritise “me time”.

Check out the Australian Government’s digital mental health and wellbeing resources as well.