How to use our services
At YFS the first point of contact for new users is called YFS Connect.
YFS Connect provides information, referral and assessment services across YFS and external organisations.
We deliver crisis response for people experiencing homelessness and financial stress.
When you phone or visit YFS you will speak to YFS Connect. We can help you with:
Information about internal and external services
Referrals to YFS programs and other organisations
Applications for YFS supported housing
Information about emergency accommodation
Financial Counselling (including Problem Gambling)
Money Smart Financial Management and planning (including home energy related issues)
YFS Connect can help you resolve your financial difficulties and increase your ability to make confident financial decisions.