If you are in financial hardship, please contact one of Logan’s emergency relief providers for assistance.
Click on a subject below for more helpful information.
For the latest updates about current restrictions, lockdowns and COVID hotspots visit Queensland Health.
Many community services continue to provide essential services and emergency relief during lockdown. Some may have reduced hours or fewer staff. If you need support it is best to check with them first before you visit.
These tips aim to help Logan people cope with life during the COVID-19 pandemic.
There is advice on how to:
- stay informed
- get connected to the internet
- set up to work or study at home
- stay in touch
- sort out your banking and finances
- have a plan to get essential supplies
- live your life
- look after your wellbeing
- be kind to each other
- stay safe
These links offer advice about housing support during the pandemic.
Also, call your local Housing Service Centre via 13 QGOV (13 74 68) for housing help.
Residential Rental Hub
The Queensland Government has launched a website about residential rents and tenancies during the pandemic.
The Residential Rental Hub offers simple and clear information.
Advice for renters from Tenants Queensland
- fact sheets on renting and COVID-19
- examples of letters to your lessor, which you might like to write
- forms you might need
- advice on rental grants, bond loans and other housing assistance.
Finding and keeping a place to live
Our housing workers can assist you to keep your housing.
If you are homeless or at risk of being homeless, they may be able to help you find and maintain housing.
The Australian Government is providing financial assistance to Australians.
This assistance includes:
- income support payments
- payments to support households
- temporary early releases of superannuation.
Services Australia payments are available.
COVID-19 Disaster payment – Queensland
If you don’t get a Centrelink payment and you can’t work due to a Queensland COVID-19 public health order, you may be able to get the COVID-19 Disaster payment – Queensland.
Find out if you can get the COVID-19 Disaster Payment and how to apply here.
The Queensland Government Worker Transition Scheme and rapid response provides information and support services if you are without work as a result of business closures or redundancy programs.
If you’re unable to pay your bill on time, contact your retailer to discuss options on how they can help.
Their hardship policy outlines the options available.
You may be able to delay payments or pay your bill off in smaller amounts.
If you’re worried about paying your bills at this time, it’s a good idea to talk to an expert as soon as possible.
National Debt Helpline
YFS financial counsellors
Our financial counsellors can help you plan and prioritise so you use your money well at this difficult time to avoid long-term hardship.
They can explain government assistance that’s available.
Select the link above to access the department’s latest advice about schooling during the COVID-19 pandemic.
These FAQs explain school operations during the pandemic.
Call Triple Zero (000) and ask for Queensland Police if you are in immediate danger or you fear for your safety.
Please keep an eye out for family and friends, and offer your support.
If you think your coronavirus fine is unfair, book a telephone appointment to speak with a YFS Legal solicitor. Call 3826 1500.
Coronavirus fines can be disputed in much the same way as a speeding or parking fine — either through a written explanation, asking for a review, or in court.
Also, you can contact the State Penalties Enforcement Registry (SPER) to plead financial hardship, ask for more time to pay or request a reduction in the fine.
Call 1800 778 839 (1800 QSTUDY).
Call Triple Zero (000) or go to a hospital if you are in immediate danger.
Call 1800 61 44 34 for mental health support.
Call 1300 MH CALL (1300 642 255) to access public mental health services. This confidential mental health telephone triage service is the first point of contact for Queenslanders.
Lifeline’s telephone, text and webchat services continue as normal throughout the COVID-19 crisis. Call 13 11 44.
Beyond Blue’s trained counsellors are there to support you 24/7. Call them on 1800 512 348.