{"id":439,"date":"2026-05-27T19:20:16","date_gmt":"2026-05-27T09:20:16","guid":{"rendered":"https:\/\/yfsorgaustg.wpenginepowered.com\/?page_id=439"},"modified":"2026-07-08T18:20:34","modified_gmt":"2026-07-08T08:20:34","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.yfs.org.au\/sm\/privacy-policy\/","title":{"rendered":"Faiga faavae mo le le faalauaiteleina"},"content":{"rendered":"\n\n<div class=\"c-block-page-banner em-has-underline flex flex-col brand-inherit bg-brand-50  relative overflow-hidden\" id=\"section-privacy-policy\">\n\n            <svg class=\"max-lg:hidden absolute right-0 top-0 h-full\" width=\"468\" height=\"272\" viewBox=\"0 0 468 272\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" preserveAspectRatio=\"none\">\n            <path class=\"fill-brand-200\" d=\"M-23.1533 -200L134.798 179.053L67.2701 720L749 720L749 -200L-23.1533 -200Z\"\/>\n            <path class=\"fill-brand-500\" d=\"M-53.0009 -200L97.3459 233.048L-51.2333 720L67.2692 720L134.797 179.053L-23.1543 -200L-53.0009 -200Z\"\/>\n        <\/svg>\n\n        <svg class=\"lg:hidden absolute right-0 top-0 w-[50%] h-auto\" width=\"234\" height=\"129\" viewBox=\"0 0 234 129\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n            <path class=\"fill-brand-500\" d=\"M-50.8262 -19.1519L131.327 -0.903888L344.874 125.73L452.865 -108.368L71.4883 -284.299L-50.8262 -19.1519Z\"\/>\n            <path class=\"fill-brand-200\" d=\"M-97.8173 -17.9817L128.315 19.41L306.726 200.983L335.03 148.93L113.542 -9.93757L-90.6884 -31.0922L-97.8173 -17.9817Z\"\/>\n            <path class=\"fill-brand-500\" d=\"M-98.703 -9.8792L129.399 12.5592L319.365 182.005L344.185 128.203L112.727 -15.7532L-92.4518 -23.4301L-98.703 -9.8792Z\"\/>\n        <\/svg>\n    \n    <div class=\"container relative z-3\">\n        <div class=\"flex flex-col lg:flex-row lg:items-end lg:justify-between py-5 lg:py-8 gap-5\">\n            <div class=\"lg:w-[560px] lg:max-w-[50%] flex flex-col gap-1\">\n                \n                <h1 class=\"title-t3 lg:title-t1\">Privacy Policy<\/h1>\n                <div class=\"body-b3 mt-2 \"><div class=\"o-type--wysiwyg\"><\/div><\/div>\n                \n            <\/div>\n\n            \n                            <div>\n                    <div class=\"body-b4 mb-1\">All are welcome<\/div>\n                    <div class=\"flex flex-wrap gap-1 items-center h-[30px]\">\n        <img decoding=\"async\" class=\"w-auto h-full\" alt=\"footer flag\" src=\"https:\/\/www.yfs.org.au\/wp-content\/uploads\/2026\/06\/footer_flags_1.png\">\n    \n        <img decoding=\"async\" class=\"w-auto h-full\" alt=\"footer section flag icon\" src=\"https:\/\/www.yfs.org.au\/wp-content\/uploads\/2026\/06\/footer_flags_2.png\">\n    <\/div>                <\/div>\n                    <\/div>\n    <\/div>\n    \n<\/div>\n\n\n\n<div class=\"c-block-title-accordions relative overflow-hidden  pt-5 lg:pt-8  pb-5 lg:pb-8\" id=\"section-yfs-is-committed-to-protecting-your-privacy\">\n    <div class=\"container relative z-2\">\n        <div class=\"grid grid-cols-1 lg:grid-cols-2 gap-5 lg:gap-9 relative\">\n            <div class=\"w-full max-w-[600px] flex flex-col gap-3\">\n                \n                    <h2 class=\"title-t2 lg:title-t1 leading-[0.9]\">\n        YFS is committed to protecting your privacy    <\/h2>\n                \n                                <div class=\"body-b3\"><div class=\"o-type--wysiwyg\"><p>We understand and appreciate that you are concerned about your privacy and the security of any information provided to us.<\/p>\n<p>YFS manages personal information in accord with the Privacy Act 1988 (Commonwealth) and Information Privacy Act 2009 (Qld). We are bound by both the Australia Privacy Principles (APPs) and the Queensland Privacy Principles (QPP\u2019s) in the Information Privacy Act.<\/p>\n<p>Our clients\u2019 privacy is extremely important to us, and we review our privacy policy annually to ensure it reflects any changes in legislation.<\/p>\n<\/div><\/div>\n                \n                \n<ul class=\"c-links flex items-center flex-wrap gap-2 hidden lg:block mt-1\">\n        <li>\n                    <a class=\"c-button \" href=\"https:\/\/www.yfs.org.au\/wp-content\/uploads\/2026\/06\/SD8_POL_Privacy_101198_1125.pdf\"   data-mp-track=\"download\">\n        <span class=\"c-link__label\">Read our full Privacy Policy<\/span>\n\n                <svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n            <path d=\"M14 10V10.8C14 11.9201 14 12.4802 13.782 12.908C13.5903 13.2843 13.2843 13.5903 12.908 13.782C12.4802 14 11.9201 14 10.8 14H5.2C4.07989 14 3.51984 14 3.09202 13.782C2.71569 13.5903 2.40973 13.2843 2.21799 12.908C2 12.4802 2 11.9201 2 10.8V10M4.66667 6.66667L8 10L11.3333 6.66667M8 10V2\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n        <\/svg>\n        \n            <\/a>\n    <\/li>\n    <\/ul>\n            <\/div>\n\n            <div>\n                                    <div class=\"flex flex-col w-full\">\n                                                <div class=\"c-accordion w-full border-t \" data-accordion>\n    <h4>\n        <button \n            class=\"c-accordion__toggle flex justify-between group gap-2 items-center text-left py-3 w-full title-t5\"\n            id=\"accordion-header-collection-of-personal-information\"\n            aria-expanded=\"false\"\n            aria-controls=\"accordion-panel-collection-of-personal-information\"\n            data-accordion-header\n            type=\"button\"\n        >\n            Collection of personal information\n            <span aria-hidden=\"true\" class=\"block w-[32px] h-[32px] rounded-full group-hover:bg-brand-50 group-hover:shadow-button-hover transition p-1\">\n                <svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                <path d=\"M4 6L8 10L12 6\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                <\/svg>\n            <\/span>\n        <\/button>\n    <\/h4>\n    <div id=\"accordion-panel-collection-of-personal-information\"\n        class=\"\" \n        data-accordion-content\n        aria-labelledby=\"accordion-header-collection-of-personal-information\" \n        role=\"region\" \n        tabindex=\"0\" \n        hidden\n    >\n        <div class=\"c-accordion__content pb-3\">\n            <div class=\"o-type--wysiwyg\"><p>YFS will only collect personal information necessary for, or directly related to, our activities and functions and only by fair means. All information collection is conducted lawfully, fairly and with transparency.<\/p>\n<p>Personal information is information that identifies you (name, date of birth, address and contact details) and includes sensitive and health information. You may request to access our services anonymously or under a pseudonym and, where lawful, we will take all reasonable steps to accommodate your request.<\/p>\n<p>When collecting personal information, we will ensure that you are aware of:<\/p>\n<ul>\n<li>the purpose for which information is being collected<\/li>\n<li>to whom the information is usually disclosed.<\/li>\n<\/ul>\n<\/div>            \n        <\/div>\n    <\/div>\n<\/div>\n                                                <div class=\"c-accordion w-full border-t \" data-accordion>\n    <h4>\n        <button \n            class=\"c-accordion__toggle flex justify-between group gap-2 items-center text-left py-3 w-full title-t5\"\n            id=\"accordion-header-storage-and-security-of-personal-information\"\n            aria-expanded=\"false\"\n            aria-controls=\"accordion-panel-storage-and-security-of-personal-information\"\n            data-accordion-header\n            type=\"button\"\n        >\n            Storage and security of personal information\n            <span aria-hidden=\"true\" class=\"block w-[32px] h-[32px] rounded-full group-hover:bg-brand-50 group-hover:shadow-button-hover transition p-1\">\n                <svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                <path d=\"M4 6L8 10L12 6\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                <\/svg>\n            <\/span>\n        <\/button>\n    <\/h4>\n    <div id=\"accordion-panel-storage-and-security-of-personal-information\"\n        class=\"\" \n        data-accordion-content\n        aria-labelledby=\"accordion-header-storage-and-security-of-personal-information\" \n        role=\"region\" \n        tabindex=\"0\" \n        hidden\n    >\n        <div class=\"c-accordion__content pb-3\">\n            <div class=\"o-type--wysiwyg\"><p>YFS has possession of personal and sensitive information and has in place reasonable safeguards against unauthorised access, misuse, interference, loss, modification or disclosure of the information.<\/p>\n<p>Closed files will be legally disposed of based on legislative requirements and organisational policy.<\/p>\n<p>YFS has an obligation to notify particular individuals and the Australian Information Commissioner about eligible data breaches in accord with the Notifiable Data Breaches (NDB) scheme.<\/p>\n<\/div>            \n        <\/div>\n    <\/div>\n<\/div>\n                                                <div class=\"c-accordion w-full border-t \" data-accordion>\n    <h4>\n        <button \n            class=\"c-accordion__toggle flex justify-between group gap-2 items-center text-left py-3 w-full title-t5\"\n            id=\"accordion-header-accuracy-of-personal-information\"\n            aria-expanded=\"false\"\n            aria-controls=\"accordion-panel-accuracy-of-personal-information\"\n            data-accordion-header\n            type=\"button\"\n        >\n            Accuracy of personal information\n            <span aria-hidden=\"true\" class=\"block w-[32px] h-[32px] rounded-full group-hover:bg-brand-50 group-hover:shadow-button-hover transition p-1\">\n                <svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                <path d=\"M4 6L8 10L12 6\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                <\/svg>\n            <\/span>\n        <\/button>\n    <\/h4>\n    <div id=\"accordion-panel-accuracy-of-personal-information\"\n        class=\"\" \n        data-accordion-content\n        aria-labelledby=\"accordion-header-accuracy-of-personal-information\" \n        role=\"region\" \n        tabindex=\"0\" \n        hidden\n    >\n        <div class=\"c-accordion__content pb-3\">\n            <div class=\"o-type--wysiwyg\"><p>YFS will take reasonable steps to ensure any personal information used is accurate, current and complete.<\/p>\n<\/div>            \n        <\/div>\n    <\/div>\n<\/div>\n                                                <div class=\"c-accordion w-full border-t \" data-accordion>\n    <h4>\n        <button \n            class=\"c-accordion__toggle flex justify-between group gap-2 items-center text-left py-3 w-full title-t5\"\n            id=\"accordion-header-use-and-disclosure-of-personal-information\"\n            aria-expanded=\"false\"\n            aria-controls=\"accordion-panel-use-and-disclosure-of-personal-information\"\n            data-accordion-header\n            type=\"button\"\n        >\n            Use and disclosure of personal information\n            <span aria-hidden=\"true\" class=\"block w-[32px] h-[32px] rounded-full group-hover:bg-brand-50 group-hover:shadow-button-hover transition p-1\">\n                <svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                <path d=\"M4 6L8 10L12 6\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                <\/svg>\n            <\/span>\n        <\/button>\n    <\/h4>\n    <div id=\"accordion-panel-use-and-disclosure-of-personal-information\"\n        class=\"\" \n        data-accordion-content\n        aria-labelledby=\"accordion-header-use-and-disclosure-of-personal-information\" \n        role=\"region\" \n        tabindex=\"0\" \n        hidden\n    >\n        <div class=\"c-accordion__content pb-3\">\n            <div class=\"o-type--wysiwyg\"><p>YFS may use or disclose personal information if your prior approval is on file (and current); if a situation is unsafe for you or others; or if it is required by law or situations when an external party is investigating a serious complaint or incident and checking the quality of work (e.g. funding bodies, Work Cover or Child Safety 159 request).<\/p>\n<p>In general, we will use personal information only for the purpose for which it was collected.<\/p>\n<p>Any disclosure will be recorded on your file.<\/p>\n<\/div>            \n        <\/div>\n    <\/div>\n<\/div>\n                                                <div class=\"c-accordion w-full border-t \" data-accordion>\n    <h4>\n        <button \n            class=\"c-accordion__toggle flex justify-between group gap-2 items-center text-left py-3 w-full title-t5\"\n            id=\"accordion-header-access-to-and-correction-of-personal-information\"\n            aria-expanded=\"false\"\n            aria-controls=\"accordion-panel-access-to-and-correction-of-personal-information\"\n            data-accordion-header\n            type=\"button\"\n        >\n            Access to and correction of personal information\n            <span aria-hidden=\"true\" class=\"block w-[32px] h-[32px] rounded-full group-hover:bg-brand-50 group-hover:shadow-button-hover transition p-1\">\n                <svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                <path d=\"M4 6L8 10L12 6\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                <\/svg>\n            <\/span>\n        <\/button>\n    <\/h4>\n    <div id=\"accordion-panel-access-to-and-correction-of-personal-information\"\n        class=\"\" \n        data-accordion-content\n        aria-labelledby=\"accordion-header-access-to-and-correction-of-personal-information\" \n        role=\"region\" \n        tabindex=\"0\" \n        hidden\n    >\n        <div class=\"c-accordion__content pb-3\">\n            <div class=\"o-type--wysiwyg\"><p>Clients and their advocates can have reasonable access to their YFS files.<\/p>\n<p>Our privacy policy may be suspended if the release of information risks the safety of any person.<\/p>\n<p>You may also request to change the personal information about you.<\/p>\n<p>We will take reasonable steps to correct any information that is inaccurate, incomplete, out-of-date or misleading.<\/p>\n<p>Amendments are made by adding a notation to the file.<\/p>\n<p>We may refuse your request to access or amend your personal information but you will be provided with a reason for our decision and in the case of an amendment, we will place a note with your personal information indicating that you have disputed its accuracy.<\/p>\n<\/div>            \n        <\/div>\n    <\/div>\n<\/div>\n                                                <div class=\"c-accordion w-full border-t \" data-accordion>\n    <h4>\n        <button \n            class=\"c-accordion__toggle flex justify-between group gap-2 items-center text-left py-3 w-full title-t5\"\n            id=\"accordion-header-yfs-website-and-social-media\"\n            aria-expanded=\"false\"\n            aria-controls=\"accordion-panel-yfs-website-and-social-media\"\n            data-accordion-header\n            type=\"button\"\n        >\n            YFS website and social media\n            <span aria-hidden=\"true\" class=\"block w-[32px] h-[32px] rounded-full group-hover:bg-brand-50 group-hover:shadow-button-hover transition p-1\">\n                <svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                <path d=\"M4 6L8 10L12 6\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                <\/svg>\n            <\/span>\n        <\/button>\n    <\/h4>\n    <div id=\"accordion-panel-yfs-website-and-social-media\"\n        class=\"\" \n        data-accordion-content\n        aria-labelledby=\"accordion-header-yfs-website-and-social-media\" \n        role=\"region\" \n        tabindex=\"0\" \n        hidden\n    >\n        <div class=\"c-accordion__content pb-3\">\n            <div class=\"o-type--wysiwyg\"><p>No attempts are made to identify anyone browsing our website.<\/p>\n<p>Where our website and social media sites contain links to third-party sites, both government and non-government, YFS is not responsible for the privacy or security practices or content of such websites. Your activity on those sites is covered by the privacy policies of those sites.<\/p>\n<p>YFS will not use or disclose your personal information for direct marketing purposes without your consent. If you choose to receive updates, news, event information or other communications from YFS, you can opt out at any time.<\/p>\n<p>YFS does not use or disclose personal information for direct marketing purposes. YFS may take photographs and videos at events for use on the YFS website, social media, media and other publications. Signs are posted at event entrances advising attendees that images will be taken; to opt out they see YFS staff at the event to be issued a wristband. Photographers are instructed not to take images of people with wristbands. If they are snapped, they will be cropped out wherever possible.<\/p>\n<\/div>            \n        <\/div>\n    <\/div>\n<\/div>\n                                                <div class=\"c-accordion w-full border-t \" data-accordion>\n    <h4>\n        <button \n            class=\"c-accordion__toggle flex justify-between group gap-2 items-center text-left py-3 w-full title-t5\"\n            id=\"accordion-header-yfs-legal\"\n            aria-expanded=\"false\"\n            aria-controls=\"accordion-panel-yfs-legal\"\n            data-accordion-header\n            type=\"button\"\n        >\n            YFS Legal\n            <span aria-hidden=\"true\" class=\"block w-[32px] h-[32px] rounded-full group-hover:bg-brand-50 group-hover:shadow-button-hover transition p-1\">\n                <svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                <path d=\"M4 6L8 10L12 6\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                <\/svg>\n            <\/span>\n        <\/button>\n    <\/h4>\n    <div id=\"accordion-panel-yfs-legal\"\n        class=\"\" \n        data-accordion-content\n        aria-labelledby=\"accordion-header-yfs-legal\" \n        role=\"region\" \n        tabindex=\"0\" \n        hidden\n    >\n        <div class=\"c-accordion__content pb-3\">\n            <div class=\"o-type--wysiwyg\"><p>YFS Legal staff are solicitors and legal support staff who are legally and professionally required to keep client information confidential.<\/p>\n<p>YFS Legal operates behind a formal information barrier that prevents confidential client information from being shared with other YFS services. This means that information you provide to YFS Legal will remain within YFS Legal and will not be shared with other parts of YFS without your consent, unless we are required to do so by law. Information you provide to your lawyer may also be protected by legal professional privilege.<\/p>\n<p>To protect your privacy, YFS Legal has separate intake and record-keeping systems, and only YFS Legal staff can access YFS Legal client files, emails and communications. YFS Legal also has its own dedicated email address (<a href=\"mailto:legal@yfs.org.au\">legal@yfs.org.au<\/a>) and phone number (07 3826 1599).<\/p>\n<p>If you contact the main YFS reception with a legal issue, you will be transferred directly to YFS Legal. YFS Reception staff will not ask you to provide personal details before connecting you to the legal service.<\/p>\n<p>For more information about how YFS Legal protects client confidentiality and manages information barriers, please read the YFS Legal Information Barrier Policy.<\/p>\n<\/div>            \n<ul class=\"c-links flex items-center flex-wrap gap-2 mt-3\">\n        <li>\n                    <a class=\"c-button \" href=\"https:\/\/www.yfs.org.au\/wp-content\/uploads\/2026\/06\/LS_POL_LegalInformationBarrierPolicy_103017.pdf\" target='_blank' rel='noopener'  data-mp-track=\"download\">\n        <span class=\"c-link__label\">Read the YFS Legal Information Barrier Policy<\/span>\n\n                <svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n            <path d=\"M14 10V10.8C14 11.9201 14 12.4802 13.782 12.908C13.5903 13.2843 13.2843 13.5903 12.908 13.782C12.4802 14 11.9201 14 10.8 14H5.2C4.07989 14 3.51984 14 3.09202 13.782C2.71569 13.5903 2.40973 13.2843 2.21799 12.908C2 12.4802 2 11.9201 2 10.8V10M4.66667 6.66667L8 10L11.3333 6.66667M8 10V2\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n        <\/svg>\n        \n            <\/a>\n    <\/li>\n    <\/ul>\n        <\/div>\n    <\/div>\n<\/div>\n                                            <\/div>\n                            <\/div>\n        <\/div>\n        \n        \n<ul class=\"c-links flex items-center flex-wrap gap-2 lg:hidden mt-5\">\n        <li>\n                    <a class=\"c-button \" href=\"https:\/\/www.yfs.org.au\/wp-content\/uploads\/2026\/06\/SD8_POL_Privacy_101198_1125.pdf\"   data-mp-track=\"download\">\n        <span class=\"c-link__label\">Read our full Privacy Policy<\/span>\n\n                <svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n            <path d=\"M14 10V10.8C14 11.9201 14 12.4802 13.782 12.908C13.5903 13.2843 13.2843 13.5903 12.908 13.782C12.4802 14 11.9201 14 10.8 14H5.2C4.07989 14 3.51984 14 3.09202 13.782C2.71569 13.5903 2.40973 13.2843 2.21799 12.908C2 12.4802 2 11.9201 2 10.8V10M4.66667 6.66667L8 10L11.3333 6.66667M8 10V2\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n        <\/svg>\n        \n            <\/a>\n    <\/li>\n    <\/ul>\n    <\/div>\n    <\/div>\n\n\n\n<div class=\"c-block-divider block lg:block\">\n    <div class=\"\">\n        <div class=\"c-block-divider__line border-t\"><\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"c-block-card-carousel overflow-x-clip  pt-5 lg:pt-8  pb-6 lg:pb-9\" id=\"section-card-carousel\">\n    <div class=\"container\">\n        <div class=\"flex flex-col lg:flex-row lg:justify-between lg:items-end mb-5\">\n            <div class=\"flex flex-col gap-3\">\n                            \n                            <\/div>\n            \n        <\/div>\n\n        \n        <div class=\"lg:overflow-x-clip -mx-1\">\n        <div class=\"-mx-3 px-1\">\n        <section class=\"c-carousel swiper relative rs_preserve w-full\"\n            aria-roledescription=\"carousel\"\n            data-swiper='{\"slidesPerView\":\"auto\",\"loop\":false,\"spaceBetween\":0,\"breakpoints\":{\"1280\":{\"slidesPerView\":3}},\"pagination\":{\"el\":\".swiper-pagination\",\"type\":\"bullets\",\"clickable\":true},\"navigation\":{\"prevEl\":\".swiper-button-prev\",\"nextEl\":\".swiper-button-next\"}}'>\n\n            <div class=\"swiper-wrapper\" id=\"section-card-carousel_slider\">\n                                <div class=\"swiper-slide w-[300px] max-w-[80vw] px-3 border-r\"\n                    data-carousel-slide>\n\n                    \n<div class=\"c-card c-card--page group relative flex flex-col gap-2 brand-inherit h-full\">\n        <div class=\"c-card__image aspect-[28\/16] bg-brand-50 mb-1 w-full relative overflow-hidden\">\n        \n        <div class=\"c-lazy-wrapper c-lazy-wrapper--cover c-image-group-hover \" style=\"padding-bottom: 66.69921875%\">\n        <img\n            class=\"c-image lazy \"\n            data-src=\"https:\/\/www.yfs.org.au\/wp-content\/uploads\/2026\/07\/20250814-9010-1024x683.jpg\"\n                        alt=\"\"\n                    >\n    <\/div>\n    \n            <\/div>\n    \n    <div class=\"flex flex-col gap-1 items-start w-full mb-auto grow\">\n                \n        <h3 class=\"c-card__title title-t5\">\n                            <a href=\"https:\/\/www.yfs.org.au\/sm\/contact\/\" class=\"c-accessibility-link\">Contact<\/a>\n                    <\/h3>\n\n                    <div class=\"body-b4\">Contact us to provide feedback, find out more information about services, become a partner, or for general enquiries. <\/div>\n        \n        \n                            \n                                            <div class=\"c-button c-button--outline c-button--small mt-2 group-hover\">View page<\/div>\n                        <\/div>\n<\/div>                    \n                <\/div>\n                                <div class=\"swiper-slide w-[300px] max-w-[80vw] px-3 border-r\"\n                    data-carousel-slide>\n\n                    \n<div class=\"c-card c-card--page group relative flex flex-col gap-2 brand-inherit h-full\">\n        <div class=\"c-card__image aspect-[28\/16] bg-brand-50 mb-1 w-full relative overflow-hidden\">\n        \n        <div class=\"c-lazy-wrapper c-lazy-wrapper--cover c-image-group-hover \" style=\"padding-bottom: 66.69921875%\">\n        <img\n            class=\"c-image lazy \"\n            data-src=\"https:\/\/www.yfs.org.au\/wp-content\/uploads\/2026\/07\/20250814-7576-1024x683.jpg\"\n                        alt=\"\"\n                    >\n    <\/div>\n    \n            <\/div>\n    \n    <div class=\"flex flex-col gap-1 items-start w-full mb-auto grow\">\n                \n        <h3 class=\"c-card__title title-t5\">\n                            <a href=\"https:\/\/www.yfs.org.au\/sm\/feedback\/\" class=\"c-accessibility-link\">Feedback<\/a>\n                    <\/h3>\n\n                    <div class=\"body-b4\">We value your feedback and are committed to responding to complaints fairly, respectfully and confidentially. <\/div>\n        \n        \n                            \n                                            <div class=\"c-button c-button--outline c-button--small mt-2 group-hover\">View page<\/div>\n                        <\/div>\n<\/div>                    \n                <\/div>\n                                <div class=\"swiper-slide w-[300px] max-w-[80vw] px-3 border-r\"\n                    data-carousel-slide>\n\n                    \n<div class=\"c-card c-card--page group relative flex flex-col gap-2 brand-inherit h-full\">\n        <div class=\"c-card__image aspect-[28\/16] bg-brand-50 mb-1 w-full relative overflow-hidden\">\n        \n        <div class=\"c-lazy-wrapper c-lazy-wrapper--cover c-image-group-hover \" style=\"padding-bottom: 66.69921875%\">\n        <img\n            class=\"c-image lazy \"\n            data-src=\"https:\/\/www.yfs.org.au\/wp-content\/uploads\/2026\/07\/20260205-Jimboomba-4453-1024x683.jpg\"\n                        alt=\"\"\n                    >\n    <\/div>\n    \n            <\/div>\n    \n    <div class=\"flex flex-col gap-1 items-start w-full mb-auto grow\">\n                \n        <h3 class=\"c-card__title title-t5\">\n                            <a href=\"https:\/\/www.yfs.org.au\/sm\/rights-responsibilities\/\" class=\"c-accessibility-link\">Rights &amp; responsibilities<\/a>\n                    <\/h3>\n\n                    <div class=\"body-b4\">Learn what you can expect from YFS, including your rights and responsibilities as a client.<\/div>\n        \n        \n                            \n                                            <div class=\"c-button c-button--outline c-button--small mt-2 group-hover\">View page<\/div>\n                        <\/div>\n<\/div>                    \n                <\/div>\n                            <\/div>\n\n            <nav class=\"flex justify-between items-center gap-3 px-3 mt-5 lg:mt-8 [&#038;:has(.swiper-pagination-lock)]:hidden\">\n                <button aria-controls=\"section-card-carousel_slider\" aria-label=\"Previous slide\" class=\"c-icon-button c-icon-button--transparent swiper-button swiper-button-prev max-lg:hidden\">\n                    <svg title=\"Previous slide\" width=\"16\" height=\"17\" viewBox=\"0 0 16 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <path d=\"M12.667 8.51432H3.33366M3.33366 8.51432L8.00033 3.84766M3.33366 8.51432L8.00033 13.181\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                    <\/svg>\n                <\/button>\n\n                <div class=\"swiper-pagination w-full justify-start lg:justify-center\"><\/div>\n\n                \n\n                <button aria-controls=\"section-card-carousel_slider\" aria-label=\"Next slide\" class=\"c-icon-button c-icon-button--transparent swiper-button swiper-button-next max-lg:hidden\">\n                    <svg title=\"Next slide\" width=\"16\" height=\"17\" viewBox=\"0 0 16 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                        <path d=\"M3.33301 8.51432H12.6663M12.6663 8.51432L7.99967 3.84766M12.6663 8.51432L7.99967 13.181\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                    <\/svg>\n                <\/button>\n            <\/nav>\n\n        <\/section>\n        <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-439","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy policy - YFS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.yfs.org.au\/sm\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy policy - YFS\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.yfs.org.au\/sm\/privacy-policy\/\" \/>\n<meta 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