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If you have questions about a role or would like a copy of the position description, please contact the hiring manager listed in the job advertisement.

For general enquiries or assistance with your application, you can also contact YFS Human Resources:

• Phone: 07 3826 1500
• Email: [email protected]

If we have a current job opportunity that interests you, we’d love to hear from you. Your application should include:

• A cover letter with the title of the job you’re applying for; your name, address and telephone number; your experience and skills and how they align with the job description.
• A resume detailing your experience, education, and achievements
• Contact details for at least two professional referees

We advertise roles on our Employment Hero platform, Seek or Ethical Jobs. You can submit an application directly through each of these websites.

To be eligible to work at YFS, you must have:

• a current Queensland C class driver licence (if required for the role)
• a current positive notice Blue Card
• a current National Police Check (at commencement and every 3 years of employment)

Shortlisted candidates may be contacted for a phone or in-person interview. Interviews typically occur within two weeks of the closing date and last no longer than one hour.

Interview questions expand on the role description, giving you the opportunity to elaborate on your written application. Your responses to questions will be rated by the selection panel, who will make a comparative assessment.

Please bring along your qualifications to the interview.

We try to let shortlisted candidates know the outcome of their application within one week of an interview. If you are shortlisted for a role, but do not get it, we keep your CV on file for 12 months, and you may be contacted if another suitable position comes up.

If you have not been shortlisted for an interview, we will let you know within two weeks of the closing date. We may be able to provide feedback if requested, but unfortunately, we do not have the resources to respond to all requests.

At YFS, everyone is welcome. Our varied backgrounds mean we each bring something different to the table, and we love that.

We foster a workplace culture that encourages creativity, embraces diversity, and supports continuous growth across the organisation. Our staff-led groups support LGBTQIA+ persons, cultural diversity, disability, and neurodivergence, fostering an organisation-wide culture that celebrates identity.

Our commitment to supporting First Nations people is guided by our Stretch RAP and Cultural Framework. We offer cultural leave and supervision.

All our staff trained in the Human Rights Act 2019. Decisions are made with dignity and fairness in mind. Our facilities meet disability standards, and we support cultural expression at work.

YFS received an 80% overall score in our recent employee opinion survey, putting us in the 92nd percentile of Australian companies. The survey found that the best things about working at YFS are job satisfaction, fellow employees, teamwork, and pay and benefits.

But don’t just take our word for it, read what our staff say:

“Everyone pitches in to help out and it never feels like we have to carry the load or the risk associated with our work alone.” YFS staff member, Employee opinion survey

“I can honestly say that I have an incredible manager [who is] very supportive, encouraging and checks in daily to ensure I am okay. Our work isn’t easy, but I feel more supported in my role than ever before.” YFS staff member, Employee opinion survey

“It’s not always easy working with very marginalised people with complex needs. But YFS works with courage and steadfastness. YFS doesn’t give up, doesn’t say it’s too difficult. We are persistent – I’m really proud of that.” Becky, ‘Stories of YFS’

“[YFS] helped me apply for Recognised Prior Learning. This was a thorough process and involved a lot of time and effort …[but it made] all the difference. It has meant a lot to feel supported with furthering my education.” Matt T

“I already feel a big shift in my personal and professional life thanks to the Leadership Development Program. I am now looking at opportunities and everyday tasks differently and considering how I can apply what I’ve learnt.” Caitlin