Step by Step: Helping young families thrive
“We have young parents who would never walk into a playgroup at a library or other space feel welcome and safe here…”

With a level of flexibility in how they deliver services, Step by Step creatively support families with a range of offerings which young parents aged 25 and younger can choose to engage with on their own terms, being able to tap in and out of different elements at their own pace.
Depending on a young parent’s goals, Step by Step can help with:
- identifying a family’s unique strengths (and building on these)
- finding housing support
- education and employment mentoring
- group activities for young parents
Each member of the team, despite their specific role, works closely with other one another so that young people feel comfortable and secure accessing any of the services the program provides.
Elianna, for instance, is a Community Connector who works with Step by Step’s peer groups and the Maternity and Child Health Hub which co-locates with YFS at Rowan Street.
On any given week, Elianna may support a pregnant young woman with complex needs who is accessing midwifery services to also develop peer connections by introducing them to Step by Step’s playgroup, Bump2Jump.
Bump2Jump, which meets at Kingston State School’s FamilyLinQ hub, provides opportunities for young parents to grow their parenting skills (modelled by staff), connect with other young parents, build attachment with their babies, and have positive experiences in a safe educational precinct. It is also a space where young parents can connect with other services available within the hub.
Amy Blair, Step by Step’s Program Manager, sees the team’s capability and willingness to help one another deliver a range of services as a key reason Step by Step was able to support 145 families* towards their goals during the last financial year.
“I hope we are known as a team who help young families, despite their perceived complexity, and that we are steadfast in our support.” she says.
“We have young parents who would never walk into a playgroup at a library or other space feel welcome and safe here and then, hopefully, able to venture out further.”
Step by Step, who also receive philanthropic funding from Hand Heart Pocket to grow their innovative, integrated supports, recently published a learning paper on embedding client voice in all aspects of program design and delivery.
“Supporting our Young Parent Influencers to be heavily involved with the development of Jinndii Waijung, a new housing complex for young mothers and their children in Yarrabilba, has been an exciting focus over the past couple of years.”
And with peer groups recommencing on 27 January 2026, Amy and her team are looking forward to another year walking alongside young parents.
“It’s a privilege to be invited into a family’s story and we are all looking forward to another year of learning with, and supporting, families throughout Logan.”
*And 58 women through the Maternity and Child Health Hub – Community Connector. Non-distinct count: the numbers provided are a representation of individual service requests, wherein a single client may access more than one service within the same reporting period (e.g. Hub Community Connector and Step by Step)