Our 

 impact 

We support each other and stand our ground when necessary to help Logan people thrive, not just survive.

Visit our Impact Report websites for details on how, over the years, our approach has achieved real, long-term change for people in Logan.

2019-20: Backing our community

YFS’ key role in our community has never been more evident than in 2019-20.

Throughout the year, we invested in our community through innovative initiatives and local partnerships.

When the COVID-19 crisis hit, we adapted swiftly to meet local needs, support Logan people and provide leadership where needed.

 

2018-19: Learning, growing, thriving

2018-19 was a year of learning for YFS.

We developed a new Strategic Plan which commits us to research and development to help us back vulnerable people to overcome adversity and thrive.

This Impact Report outlines our progress to date.

 

2017-18: Increasing impact through innovation and inspiration

At YFS we pride ourselves on our continuous improvement.

In recent years we have raised the bar, focusing on ideas and innovations that increase our impact.

This report outlines some of our achievements from 2017-18.

 

2016-17: Connecting the dots

At YFS we strive to position vulnerable people to thrive, not just survive. To achieve this, we “connect the dots” between services, organisations, people and communities.

In 2016-17 we increased our focus on connections and collaboration to improve outcomes for our clients and the communities we serve.

 

 

2015-16: What does independence and participation mean?

At YFS we work with people in Logan and surrounds to build independence and participation.

In 2015-16 we spent some time thinking about what independence and participation really means.

We also reviewed how we can make sure our efforts make a significant difference towards it.

 

2014-15: YFS is people

We are a team of skilled, committed people who are doing great work now and looking towards an even better future.

In this report, we focus on people: our clients – the capable, active people who are building better lives, and our steadfast, forward-thinking people who are working with them towards that goal.

 

2013-14: YFS turns 30

YFS provided more services to people than ever before.

We’re proud of the opportunity to work with, and indeed in, the Logan community.

People allow us into their lives; we do not treat this lightly.

 

 

Functional Family Therapy – Child Welfare program evaluation (October 2020)

The FFT–CW® evaluation conducted by ARTD Consultants found that the model was implemented with fidelity and resulted in increased skills (such as emotional regulation, parenting skills and calming strategies), reduced mental distress for both parents and children and improved family relationships.

96% of young people and 94% of parents felt that parenting skills were better as a result of the intervention. 

 

Thriving Families Project evaluation (May 2020)

The Thriving Families Project provides a fast response to the housing crisis coupled with ongoing support to address underlying and emerging issues. In the first nine months of implementation 27 families were housed, the majority within one month. From the foundation of stable housing, 94% of participating families progressed towards thriving.

The interim evaluation indicates the program is efficient and effective in providing integrated housing and family support services and could potentially reduce the burden on government services through early intervention.

 

Sure Steps program evaluation (May 2020)

Sure Steps was established to test new ways of working with highly vulnerable families, with the aim of disrupting the inter­generational cycle of poverty, trauma and disadvantage.  

A 2019 program evaluation found Sure Step’s family focused, parent-led, strengths-based and solutions-focused family coaching model effective. As a result, a 32% improvement in overall family wellbeing was recorded.

 

Accessing service systems project (September 2019)

Logan Together commissioned Encompass Family and Community to identify and analyse barriers to service access for Sure Steps’ families and consider strategies for addressing those barriers.

For families to access the support they need, services must exist, be visible, available and responsive to families’ needs.  

Encompass identified barriers at each of these levels.

 

Step by Step Program Evaluation (July 2019)

The 2019 evaluation by Griffith University focused on the impact of the program on children and families and the factors that predict positive outcomes.

A 31% improvement was recorded in client outcomes, particularly in relation to housing, skills, community participation, knowledge and access to information, and financial resilience. Clients described feeling happier, hopeful, resilient, and more capable to deal with challenges.

 

Thriving Families Project evidence base (May 2019)

The Thriving Families Project aims to create sustainable change for families experiencing homelessness so that they can create stable homes and nurturing family environments where all family members can flourish.

A key element of the Project model is the intentional skill building component designed to ‘bridge the gap’ and shift the emphasis from addressing adversity and crisis towards strengthening capacity.

Youthlink program evaluation (April 2019)

The Youthlink evaluation conducted by Paul Testro Consultancy focused on program implementation and outcomes. Findings indicate positive outcomes from program participation.

79% of young people improved their circumstances, connections and skills over time. The largest improvements were in relation to schooling or work mental health and housing.

 

Youth services overview and impact (2018-19)

YFS works hand in hand with some of Queensland’s most vulnerable young people, backing them to overcome adversity and thrive. In 2018-19 YFS supported more than 1,100 young people, reached 3,300 though community education and events and engaged 170,000 people through social media. Key outcomes across programs included a reduction in the percentage of clients using cannabis most days decreased from 37% to 15% (Shift), 75% of homeless young people supported into stable accommodation (Housing First), and 70% improved mental health (FFT-CW).

Housing outcomes

Housing is a significant issue across YFS. Almost half of YFS clients present initially with a housing issue. In 2019, YFS supported almost 700 clients to improve their housing situation. The Housing review conducted by 99 Consulting highlighted the effectiveness of housing specialists and identified opportunities for greater collaboration.

View the summary report

Safety outcomes

The Men4Respect program was piloted across three sites to test the effectiveness of the program and identify any areas for improvement. The evaluation found the pilot program successfully challenged commonly held myths about gender-based violence, promoted positive attitudinal change, built skills and confidence to challenge disrespectful behaviours.

View the summary report

An evaluation by Griffith University found that Project Hera is meeting its objective of improving safety and wellbeing for victims/survivors of domestic violence.  82% of clients showed improvements in being safe and/or protected from harm. In addition, improvements were recorded in relation to housing, financial situation, social connectedness, physical and mental health and family functioning. 

View the summary report

With funding from Australia’s National Research Organisation for Women’s Safety (ANROWS), Griffith University evaluated the impact of R4Respect. The research found R4Respect’s peer-to-peer education model effectively engaged young people as agents of change. R4Respect showed potential to positively influence young people’s behaviour, with 86% of participants agreeing to the statement: “Things I learnt in the program would help me act with greater respect in the future.”

View the summary report

Financial outcomes

In 2017, YFS transitioned towards a more intentional collaboration between our intake, assessment and referral team (YFS Connect) and our financial counselling and capability team. A 2019 review found that the integrated hub model led to greater efficiency and effectiveness, resulting in improved outcomes for clients. The model is designed to address the immediate financial crisis and build financial capacity. As a result, 83% of clients increased their financial resilience.

View the summary report

Between March and June 2020, YFS, in partnership with Logan City Council, the SES and Lighthouse Community Care, supported 522 people and families in Logan in response to the COVID 19 crisis. Over 650 customised packs of essentials were delivered to those self-isolating or experiencing financial hardship.

View the report

Employment and training outcomes

Spark has offered a lifeline to people facing homelessness, particularly those with no income who have lost work due to COVID-19. In just eight months, 26 Spark clients obtained employment and 15 completed training. Through personalised mentoring, 75% of clients improved their work readiness, building the skills to pursue and achieve their goals.

View the summary report

Substation33 offered 623 people opportunities to learn skills in a supportive work environment in 2018-19. Through 76,527 hours of work, participants learned to disassemble electronic waste and create value-added products like road flooding warning signs and water quality meters. Economic modelling by Logan City Council calculated the 10 full-time equivalent jobs at Substation33 add $4.25 million to Australia’s Output, when considering the flow-on effects of economic activity. Substation33 increases Logan City’s Gross Regional Product by $1.2 million each year, and Australia’s Gross Domestic Product by $1.92 million.

View the full report

The first iteration of Spark supported Logan public housing tenants to engage in education, training, job readiness, business development and volunteering activities. Increased social and economic participation was recorded as a result. Through an individualised approach and holistic focus, the project addressed vocational and non-vocational barriers experienced by public housing tenants.

View the summary report

Justice outcomes

The First Nations Legal Needs Analysis Project represents the first analysis of the legal community education needs of the First Nations peoples of Logan. Implemented by a team of First Nations researchers, the research identified legal needs and gaps in service delivery for the First Nations peoples of Logan.

View the summary report