Client Story

“It’s the little things, like being able to cook with something other than a microwave. Or being able to do a load of washing whenever you want.”

“They were like a breath of fresh air, right from the start. They literally pulled everything together...I will be forever grateful to the team.”

“You can’t change someone, they have to want it for themself. [But] you can speak truth to them, check in on them.”

"Financial literacy is everything. Our system, our whole society runs on a financial system and if you don't know how to use that system, then you become downtrodden."

“My girls have seen me bounce back, with a bit of support. [My YFS worker], she really had my back. She guided me and had a huge impact.”

“I keep coming back to YFS. They really listen to your story and understand the angle you’re coming from.”

“For anyone who’s out there in the same situation, it’s so scary. But I would definitely recommend SHINE. It’s a really good way to escape. They’re totally supportive in every way you could possibly think of.”

“YFS has been a big, big support for me. I never felt like I had anyone on my side, I always felt like everyone was against me. As a parent, as a person.”

“They didn’t have to do that – to spend so much time with me and reassure and support me. Afterwards I was able to calm down and safely get home, which was a massive thing for me.”